Support

Need help with Planitude? Write to us at the address below and tell us what you were doing and what happened.

Contact

Email [email protected]. Please write from the address of your Planitude account, so we can find it.

Signing in

If you forgot your password, use “Forgot your password?” on the sign-in page: you receive a link to set a new one. If you signed up with Google, use “Continue with Google”.

Connected apps (ChatGPT, Claude, Gemini)

Connected apps act on your projects with the permissions you granted when connecting. You can see and disconnect them at any time in Profile › API keys › Connected apps. Projects and tasks can only be deleted in the Planitude web app.

Importing files

Planitude imports Microsoft Project (.mpp, .xml), Primavera (.xer) and ProjectLibre files. If a file does not import correctly, send it to us with a short description: we use it only to fix the problem.

Your data

To export a project use the export menu of the project. To delete your account and its data, or for any privacy request, write to [email protected]. Details are in the privacy policy.